Legal
Privacy Policy
This page outlines the kind of privacy expectations Napeet should maintain for customers, providers, and shop users.
Information we may collect
Napeet may collect account details, phone verification data, booking history, service preferences, payment records, reviews, favorites, notifications, and provider or shop profile information.
How information is used
Data is used to operate bookings, connect customers with providers, process payments, send notifications, improve trust, and support customer or provider service.
Control and safety
Users should be able to update profile information, manage communication preferences, and request support for account or privacy questions.
Customer data
Customer data may include name, phone number, profile details, favorite providers, booking records, selected services, reviews, payment status, and notification preferences.
Provider and shop data
Provider data may include public profile information, services, pricing, shop information, employee relationships, booking activity, ratings, and payment or commission records.
Sharing and visibility
Some information must be visible for the marketplace to function. For example, customers may see provider names, shop details, service prices, ratings, and available booking slots. Providers may see customer booking details needed to complete a service.
Security expectations
Napeet should protect accounts with verification flows, limit access to operational data, and keep sensitive payment handling aligned with the selected payment provider's security requirements.
Contact for privacy questions
For access, correction, deletion, or privacy support requests, users should contact the Napeet team through the contact page or official support email.